Falconccs

Let our trained agents handle
all your customers’ needs.

The most important part of any business – the customers.
Keep connected to your customers 24/7 to achieve more sales and happier customers.

About us

Remote Customer Support for Clinics & Healthcare Providers

Providing 24/7 customer service with kind, reliable, Arabic-speaking agents — all at affordable prices.

01. How can we help your business?

By developing strong relations with your clients using the power of crm software. This will help improve customer retention as well as improve customer satisfaction.

02. Why become our partner?

We know that healthcare sector require constant care pre and post visiting doctors. We take care of these needs and make sure the customer is well informed and updated.

What We Aim to Provide:

We help clinics and healthcare providers deliver outstanding patient experiences by:

Answering all inquiries with warmth and clarity

Handling appointments professionally

Being always available — even on weekends and holidays

Calling Router

IVR: Smart Call Routing

Design a tailored IVR flow for your business with custom voice menus to route calls, record messages, deliver information, and integrate seamlessly with your systems for precise and efficient call management.

Why Choose us

Why Falcon?

With over 5+ years working in the healthcare industry, we know what your customers and doctors needs. Discover our services, where care meets technology to provide a seamless flow of work to accelerate your business growth.